Tuition and Refund Policy:


Pace typically receives course tuition payments in advance via student credit or debit card via its secure online Web portal. Checks are also accepted; in which case courses are assigned once the check is received. For company or group purchases payment terms may be given.

Pace's refund policy is as follows: A full cash refund is offered for up to 90 days or until the course has been completed, whichever comes first. After the 90 day period courses that have not been completed can be converted into course credits for other Pace offerings. For example, if a student has completed one hour of a four-hour online course and then decides they do not want to complete the course, a full refund is still offered if it is within 90 days of the purchase date, otherwise a course credit is offered. Once the online course has been completed, as determined by our LMS (learning management system), a refund is no longer offered.

 

Student Cheating and Misrepresenting Learner Identity:

Academic integrity is expected, and academic dishonesty will not be tolerated when taking PacePDH.com's online courses. The registered student is required to complete all online coursework themselves without the aid of any other individual or use of any unauthorized resources. Any suspicion of cheating will be escalated to a Tier II PacePDH.com support staff member who will investigate. If academic dishonesty is confirmed the student will be unenrolled from the course and the appropriate state licensing board may be notified.

 

Privacy Policy:


What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
  • To personalize your experience
    (your information helps us to better respond to your individual needs)
     
  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
     
  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
     
  • To administer a contest, promotion, survey or other site feature
     
  • To send periodic emails
    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

    Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the 'Edit/Update Profile' page.

Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent
By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on August 7, 2019

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

Pace Continuing Education
4030 Henderson Blvd, Ste. 379
Tampa, FL 33629
support@pacepdh.com
(813) 830-6523