Mission Statement:

"Our mission is to provide state approved professional, affordable online continuing education to contractors of all trades, supported by innovative Web technologies."

Company Overview:

PacePDH.com (Pace) is a d/b/a of The Media Factory, Inc. The Media Factory, Inc.(TMF) has been a Florida corporation since 1996. Pace has been offering online continuing education courses since 2003 and to date has delivered over 400,000 hours of online continuing education courses to more than 10,000 construction contractors and electrical professionals nationwide.

The Pace online course delivery system, customer service and provider (course reporting) systems have all been developed internally by TMF and is supported by dedicated Pace personnel.

The Pace online continuing education system is used by PacePDH.com and several other provider partners including the International Association of Electrical Inspectors (IAEI) and Cutstone Learning, LLC. Pace support personnel handle customer support for all sites/systems. Following is a partial list of State Boards where the Pace system and its online course offerings have been approved:

Florida Construction Industry Licensing Board (CILB)
Florida Electrical Contractor Licensing Board (ECLB)
Louisiana State Licensing Board for Contractors (LSLBC)
Michigan Electrical Administrative Board
North Carolina State Board of Examiners of Electrical Contractors
Texas (TDLR) Electrical Provider (TDLR Provider # 1015, International Association of Electrical Inspectors)
American Institute of Architects (AIA), via Cutstone Learning, LLC

Tuition and Refund Policy:

Pace typically receives course tuition payments in advance via student credit or debit card payments through its secure online Web portal. Checks are also accepted; in which case courses are assigned once the check is received. For company or group purchases payment terms may be given.

Pace’s refund policy is simple, a full refund is offered at any time up until the course has been completed. For example, if a student has completed one hour of a two hour online course and then decides they do not want to complete the course, a full refund is still offered. Once the online course has been completed, as determined by our LMS (learning management system), a refund is no longer offered.